Meet Our Expert Team
Experience exceptional service from our dedicated hotel staff in Ithaca, NY. Our friendly team is committed to ensuring your stay is unforgettable. Discover the warm hospitality at its finest.
Stephenie Monroe
Director of Sales & Marketing
After relocating back home to the idyllic Finger Lakes region of New York, Stephenie has found new verve in the Sales & Events Departments at the Inn at Taughannock Falls. Stephenie brings versatility to every project and ensures our guests and clients see their vision come to fruition. "I'm delighted to be working at this magical location that regularly brings the most ambitious of event desires to realization, with our clients coming from all around the globe. Working at the Inn at Taughannock Falls and helping to develop the impact of this business within the event industry will be among one of my proudest achievements."
Prior to the fields of sales and marketing, Stephenie was a Global Security Analyst and devoted much of her free time to Community Development where she specialized in media relations, fundraising, and volunteer management for a variety of community organizations. She holds a bachelor's degree in International Diplomacy and Human Rights from the University of Massachusetts, Amherst and a Master of Science in Terrorism and Political Violence from Kingston University in London. "The most important thing I can do for this stunning 12-acre estate, is figure out how to invite everyone in to experience it. The Inn at Taughannock Falls is such an integral part of the history of this area - it should be explored and enjoyed."
Dirk Long
Banquet Chef
Our team is buoyed by the assets of Dirk Long, who has an extensive history in luxury catering and culinary leadership. Coming to us from Hollywood, he is used to managing catering services for blockbuster movie sets. Using his high energy experience, he dove into the complex navigation of our fine dining restaurant and our bustling event calendar and has been helping to build our high reviews and accolades. With Dirk, our entire kitchen team has benefited from passion and the drive to service our guests and clients.
Denise Ward
Dining Room Manager
Denise Ward is is a calm and thorough leader, who has brought a sense of calm and diligence to the role of Dining Room Manager. With a varied background, and a skill set that was ripe for cross-departmental success, Denise is leveraging years of experience in leadership at our luxury wedding events to bring unique experiences to our restaurant guests. Denise has the ambition and desire to make every dinner reservation feel just as special and meaningful as a multi-day event that took years to plan. Denise looks forward to meeting you the next time you join us in our lake view dining room!
Tania-lynn Anderson
Event Operations Manager
Tania-lynn has a long-held passion for event planning. Having been raised in the Finger Lakes, she is eager to combine the vast amenities and activities that the area offers with the production of luxury events at the Inn at Taughannock Falls. Tania-lynn is detail oriented and excels at taking the complex layers of a client's dreams and turning them into a solid, structured reality. "I really love helping people bring their vision to life - no matter the scale of the occasion!" Outside of work you can find Tania-lynn taking care of rescue animals and coaching children on local cheer teams.
Hadyn Santobuono
Event Planner
Native to Binghamton, NY, Hadyn is excited to create and share our clients' most cherished moments in the Finger Lakes region. Hadyn's background in both the history and practice of art brings a new perspective to creating visually stunning, meaningful, and most of all, memorable events at the Inn at Taughannock Falls. She believes all creative dreams are possible and is ready to assist parties of all sizes in planning their special events. Hadyn's passion for design, aesthetics, and style from fashion to painting and architecture will ensure your vision becomes reality!
Abigail Franzo
Event Planner
Abigail believes that every great event starts with a clear vision and ends with a lasting memory. As an Ithaca College graduate, she has a profound appreciation for our local region, and she makes it her mission to imbue that affection into every event on the estate. Abigail's worldly perspective and focused nature, honed through varied life experiences, theater background and military service, allow her to stay calm and creative in the fast-paced world of event planning. For Abi, it's about more than just a timeline, it's about the big picture and making sure every guest feels the magic of the moment.
Jillian Esposito
Bridal Attendant / Sales Assistant
With a background in marketing, and with strong organizational skills and a passion for hospitality, Jillian brings both attention to detail and a calm, solutions-focused approach to every event. Her role is centered on anticipating needs, personalizing guest service, and every day event coordination - whether that's sewing buttons back on a tuxedo, pinning boutonnieres, or setting up the personal decor and gifts of a couple. Jillian loves being part of each couple's day and making sure they feel relaxed, cared for, and free to enjoy every moment. Outside of work, Jillian finds joy in caring for and spending time with children, which has deepened her sense of patience, empathy, and attentiveness - qualities she brings to her role at the Inn as well.